Job Title: Full-Time Medical Receptionist

Location: North Bossier, Viking Drive

Position Type: Full-time, Permanent

Job Summary:
We are currently seeking a full-time Medical Receptionist to join our dynamic team. As the first point of contact for our patients, you will play a vital role in ensuring that their experience at our practice is positive and seamless. Your primary responsibility will be to provide exceptional customer service by greeting patients, scheduling appointments, managing patient records, and performing various administrative tasks. If you are a friendly, organized, and detail-oriented individual with a passion for helping others, we encourage you to apply.

Responsibilities:

  • Greet patients warmly and ensure a friendly and welcoming atmosphere
  • Register new patients and update existing patient information accurately
  • Schedule patient appointments, consultations, and follow-up visits
  • Answer phone calls, screen and route inquiries, and take accurate messages
  • Maintain and manage patient records, ensuring confidentiality and data security
  • Verify insurance information
  • Collect patient payments, issue receipts
  • Collaborate with medical staff to ensure smooth patient flow and optimize scheduling
  • Assist with basic administrative tasks, such as filing, faxing, and scanning documents
  • Adhere to practice policies and procedures, including HIPAA guidelines

Minimum Qualifications:

  • High school diploma or equivalent; additional education in healthcare administration is a plus
  • Strong interpersonal and communication skills, both verbal and written
  • Exceptional organizational skills and attention to detail
  • Ability to multitask, prioritize workload, and handle stressful situations with composure
  • Professional demeanor, compassionate attitude, and ability to maintain patient confidentiality
  • Willingness to work flexible hours, including occasional evenings and weekends

Additional Preferred Qualifications:

  • Proven experience as a medical receptionist or in a similar customer service role
  • Knowledgeable about electronic medical record (EMR) systems and computer applications
  • Knowledge of medical terminology, procedures, and insurance processes

Benefits:
We offer a competitive compensation commensurate with experience which includes comprehensive benefits package that includes:

  • Medical insurance
  • Company sponsored dental and vision insurance
  • Company sponsored A&D plans
  • Paid time off (vacation, sick leave, and holidays)
  • Retirement savings plan SIMPLE IRA with employer match
  • Paid holidays

How to Apply:
If you meet the qualifications and are excited about the opportunity to contribute to our mission of providing excellent family medicine care, please submit your resume via email to support@bossierfammed.com with the subject line “Medical Receptionist Application.”